OFM (OnlyFans Management)
A category of agency that operates an adult-creator business end to end on platforms like OnlyFans, Fanvue, and Fansly. Scope varies by agency; at the boutique end, it covers account operations, fan engagement, marketing, creative direction, brand work, and protection.
PPV (pay-per-view)
A message a creator sends to a subscriber that contains paid content unlocked for an additional fee on top of the subscription. PPV strategy is one of the largest revenue levers in creator account management and benefits from continuous A/B testing of price, copy, and timing.
Mass message
A single message sent to many subscribers at once, usually segmented by spend tier, recency, or interest. Done well, mass messages drive incremental PPV revenue without burning out the list. Done badly, they push subscribers to unsubscribe.
Welcome drip
A pre-scripted sequence of messages a new subscriber receives in their first hours or days. A strong welcome drip converts the largest single window of buying intent in a subscriber lifecycle.
Churn
The rate at which subscribers cancel a paid subscription. Lower churn compounds revenue and is a function of content cadence, fan engagement quality, retention messaging, and pricing fit.
Chargeback
A reversal of a payment initiated by the subscriber with their card issuer rather than the platform. Excessive chargebacks can put a creator account at risk; mitigation is a standard part of account operations.
Chatter
A human operator who handles fan direct messages on behalf of a creator, trained on that creator’s voice, personality, and platform rules. Maison Monet exclusively staffs chat through Milk & Honey Chatting, US and EU based.
AI fronting
Using a language model to write fan-facing messages in the creator’s persona. We do not use AI fronting. Platform terms generally restrict it, and authenticity is the single highest predictor of long-term retention.
DMCA enforcement
The legal process of getting stolen creator content removed from third-party sites. A baseline expectation for any boutique agency; volume and turnaround time vary.
Brand equity
A long-term economic interest in the creator’s brand beyond the platform accounts. Distinct from operational access, which ends with the engagement. Brand-level economics are disclosed at intake.
Agency vs management
In creator economy parlance, "agency" sometimes implies a transactional broker model and "management" implies an embedded operational partner. The terms are used loosely; what matters is the actual scope and contract.
Intake
The application and onboarding window for a new creator. Maison Monet runs quarterly intake cycles and accepts a small number each window.
Roster
The set of creators an agency represents at a given time. We do not publish ours by policy; references are available to prospective clients.